Effective Date: [May 21, 2026]

bSpoke Solutions Private Company (hereinafter referred to as “bSpoke”, "we", or "us"), established in Thessaloniki, Greece, respects your privacy and is committed to protecting your personal data. This document outlines our Terms of Use and explains how we collect, use, and safeguard your information when you visit www.bspoke.gr (the “Website”).By accessing or using this Website, you acknowledge that you have read and understood this policy.

1. Data Collection & Legal Basis

We process your data in accordance with the EU General Data Protection Regulation (GDPR) and Greek Law 4624/2019.

Contact Form Data: When you voluntarily contact us, we collect your name, email address, company name, and message content.

Legal Basis: Legitimate Interest (to respond to your business inquiries) or Performance of a Contract (if preparing a business proposal).

Retention: We store this data for up to two (2) years following our last communication, unless a longer period is required by law

Technical Data: We automatically collect your IP address, browser type, device information, and navigation patterns.

Legal Basis: Legitimate Interest for strictly necessary technical functionality; Consent for analytics tracking.

2. Cookies & Tracking

This Website uses cookies to improve user experience. Strictly necessary cookies run automatically. Performance and analytics cookies (Google Analytics) are disabled by default and only activate if you grant explicit consent via our cookie banner.

Cookies Used on This Website

Website Performance Optimization (_lscache_vary)

Provider: bSpoke.gr I Purpose: Handles website caching so pages load rapidly on your device. I Lifespan: 2 days

You can modify or withdraw your cookie consent at any time via the cookie settings toggle on our Website or through your browser preferences.

3. Data Sharing & Security

No Commercial Disclosure: bSpoke never sells, rents, or commercially trades your personal data.

Third-Party Processors: We may share data with trusted IT infrastructure, hosting, and analytics providers who act strictly on our instructions and are contractually bound to protect your data.

Security: We employ robust technical and organizational measures (including SSL encryption) to prevent data loss or unauthorized access.

4. Your Legal Rights

As a data subject under the GDPR, you possess the following explicit rights regarding your data:

Right to Access & Rectification: Request a copy of your data or correct inaccuracies.

Right to Erasure ("Right to be Forgotten"): Request deletion of your data where legally permissible.

Right to Restrict or Object to Processing: Limit how we process your information.

Right to Data Portability: Request transfer of your data to another provider.

To exercise any of these rights, please contact us using the details below. If you feel your data rights have been violated, you also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA) (www.dpa.gr).

5. Contact Information

BSPOKE SOLUTIONS PRIVATE COMPANY
Address: 2, Straitsa Str., P.C. 57001, Thermi, Greece
Email : dpo (@) bspoke.gr